Terms of service

The service

Job Status Portal is provided by Jamal Abdullahi, Kuala Lumpur, Malaysia (contact: help@appjed.com). It lets a shop record jobs, update their progress, take photos, and share a tracking link with its customers.

Trial, fees and payment

New workspaces start with a free trial. After the trial, the monthly fee is the one agreed with you in writing or shown on your invoice, in Malaysian ringgit. Fees are invoiced monthly in advance and are payable by bank transfer, DuitNow or another method stated on the invoice.

If an invoice is unpaid 14 days after its due date, we may pause the workspace until it is paid. You can still export your data while paused.

You can cancel at any time by telling us. Cancellation takes effect at the end of the paid month. Fees already paid are not refunded, except where the law requires.

Your responsibilities

You are responsible for the people you add to your workspace and for what they enter. Keep sign-in details and shared-device PINs private.

You must have your customers' permission to record their details and to message them, and you must use WhatsApp updates only for the job the customer asked for. Do not use the service to send spam or unlawful content.

You are responsible for the accuracy of prices, due times and other job details you give your customers.

Your data

Your shop's data belongs to your shop. We use it only to provide the service, as described in the privacy notice. You can ask for an export at any time. After you close your account we delete your data within 30 days.

Availability and changes

We work to keep the service available and to fix problems quickly, but we do not promise it will be uninterrupted or error-free. We may improve or change features, and we will tell you in advance about changes that reduce what you pay for.

Liability

To the extent the law allows, we are not liable for indirect losses such as lost profit or lost business, and our total liability for any claim is limited to the fees you paid in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Ending the service

You may stop using the service at any time. We may suspend or close a workspace that breaks these terms, after telling you why where we reasonably can.

Law and contact

These terms are governed by the laws of Malaysia. Questions or complaints: help@appjed.com. Effective from 2026-10-22.